Overview
Located in Trangie, Central West New South Wales, Outback Custom Cutting started as a farming operation. Over time, the business evolved into a contracting enterprise, facing the challenges of the unpredictable farming industry. Jackson, the owner, recognised the need for a reliable off-farm income source and a more efficient farming operation. This led him to invest in a SUREFIRE CNC plasma machine.
The Challenge
Before acquiring the CNC machine, Outback Custom Cutting relied on manual tools, like a five-inch angle grinder and a drill for repairs. Unfortunately, this often led to substandard results. The time pressure of farming caused rushed repairs, often resulting in the need to redo the work later. This inefficiency was not only time-consuming but also costly.
The Solution
The decision to invest in a SUREFIRE CNC Plasma machine was just like purchasing a new tractor for the farm. Jackson emphasised the importance of our exceptional support and after-sales service. The machine’s precision in cutting plates ensured that repairs were always perfect the first time, eliminating the need for rework.
Results and Impact
The CNC machine not only improved the quality of repairs but also opened up new opportunities for Outback Custom Cutting. Initially purchased for rebuilding their own infrastructure, the machine’s capabilities soon attracted attention from others in the area. This led to the creation of a standalone business, expanding Outback Custom Cutting’s services beyond their initial expectations.
Despite initial apprehensions, Jackson found the SURECONTROL software surprisingly easy to use. Our support team was also crucial, guiding Jackson on how to use the software and ensuring he had all the necessary tools and information to succeed.
Jackson wholeheartedly recommends SUREFIRE CNC to others in similar situations. The comprehensive package deal and outstanding support make it a valuable investment for farmers and contractors alike. The quality of work produced by the machine has exceeded expectations, ensuring repairs are as good as factory standards.
“We did compare other machines but went with SUREFIRE CNC because they were happy to give the time. Everything they told us to get we brought and more. We can’t thank SUREFIRE CNC enough. I would 100% recommend them because the service we’ve had is outstanding.”
Jackson – Outback Custom Cutting
The story of Outback Custom Cutting showcases the transformative power of investing in the right technology. The SUREFIRE CNC plasma cutting machine not only improved efficiency and quality but also opened up new business opportunities, demonstrating the value of innovation in agriculture and contracting.